See what we offer that the mainstream mystery shopping suppliers do not:
|Market Alert Ltd.
Provide you with a detailed profile (e.g. gender, age, location, occupation, household income, etc.)
of the shoppers assigned to your study, pretest results and a draft shopper survey.
Brief each shopper by phone to ensure they fully understand what is expected of them and answer
any questions they have. And then debrief them after they submitted their survey to obtain further insights.
The research consultant assigned to managing your study will themselves complete several shops
to gain first hand direct experience to draw from when writing up the results.
In addition to an overall report, we provide individual reports for each outlet (or staff person) shopped.
The individual reports contain a summary of findings, specific recommendations, and completed surveys.
We also offer the option for you to speak directly to the shoppers.